You probably noticed our prices; That’s in part because we don’t have the overhead of showrooms nor a dedicated sales staff. Everyone on our team is required to spend some time responding to customer inquries. This ensures those answering your questions are the same people actually making your furniture.
If you are inquiring about an existing order, please include your Order # to help us quickly pull up your infomation. We strive to respond to all messages within 24 hours.
Aisword specializes in comfortable and ergonomic electric massage chair options to suit your budget and style.
Email:service@aisword.net
212 N. 2nd St. STE 100, Richmond, KY 40475
Store Hours
Mon – Fri: 9:30am – 5:30pm (EST)
Please allow 3-8 working days via FedEx.
*If your order has already shipped but has not yet been received and you would like to cancel, then you will be charged a $40/box restocking fee.
All in-stock orders are processed within 2 business days. Orders will not be shipped or delivered on weekends or holidays. A delay in shipments may happen if we are experiencing a high volume of orders. If there is a significant delay in the shipment of your order, we will contact you via email right away.
We do not ship to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or US Protectorates.
We have three warehouses located in GA, CA, NJ. Your product will be delivered within 3-8 working days.
